Company

Tripzumi is one of the fastest growing online travel company in Canada. With our dedicated team of skilled software engineers and travel specialist we decided to take our expertise to the web and develop amazing software to provide a full range of travel products online.

We provide Instant E-tickets with the cheapest possible price with no hidden fees or no extra charges. We are always there, through your entire journey for any customer support needed.

Technology

Tripzumi has direct access to many wholesalers, airlines and hotel suppliers in Canada. The main aim is to simplify the booking procedure and to eliminate the need to compare prices. You can stay up to date on schedule changes, alerts or any details regarding your upcoming booking through your mobile devices. We are constantly working towards getting the best products indicating a right balance of Quality and Cost.

Holidays

We offer an extensive range of great holiday package of unrivalled value and quality, whether you're looking for a City break, a sunshine getaway or a sporting holiday. Our travel packages make sure that every holiday is packed with unparalleled fun with the extraordinary moments especially for you which you will cherish for a life time. We are constantly improvising our packages to keep abreast of the changing times and provide a fun filled holiday.

Stay

By booking on Tripzumi you save your valuable time and money. We are connected globally with over 110,000 hotels. We cover a wide range of hotels be it a basic value hotel, a 5 star luxury resort or independent boutique.

Insurance Services

We also offer travel insurance across with one of the world's largest insurance providers, AIG.

Aer Lingus 1-800-223-6537
Aeroflot-Russian Airlines 1-888-340-6400
Aerolineas Argentinas 1-800-333-0276
Aeromexico 1-800-237-6639
Airberlin 1-866-266-5588
Air Canada 1-888-247-2262
Air Canada TTY/TDD 1-800-361-8071
Air China 1-800-982-8802
Air Europa 1-888-238-7672
Air France 1-800-237-2747
Air India 1-800-223-2250
Air Jamaica 1-800-523-5585
Air Malta 1-800-756-2582
Air New Zealand 1-800-262-1234
Air Pacific 1-800-227-4446
Air Portugal 1-800-221-7370
Air Tahiti Nui 1-877-824-4846
AirTran Airways 1-800-247-8726
Air Transat 1-877-872-6728
Alaska Airlines 1-800-426-0333
Alaska Airlines TTY/TDD 1-800-682-2221
Alitalia 1-800-223-5730
All Nippon Airways 1-800-235-9262
American Airlines 1-800-433-7300
American Airlines TTY/TDD 1-800-543-1586
Asiana Airlines 1-800-227-4262
Austrian Airlines 1-800-843-0002
Avianca 1-800-284-2622
Bahamas Air 1-800-222-4262
British Airways 1-800-247-9297
British Airways TTY/TDD 1-866-393-0961
British Midland 1-800-788-0555
CanJet 1-800-809-7777
Cape Air 1-800-352-0714
Caribbean Airlines 1-800-538-2942
Cathay Pacific Airlines 1-800-233-2742
Cayman Airways 1-800-441-3003
China Airlines 1-800-227-5118
China Southern 1-888-338-8988
Continental Airlines 1-800-525-0280
Continental Airlines TTY/TDD 1-800-343-9195
Copa Airlines 1-800-359-2672
Delta Air Lines 1-800-221-1212
Delta Air Lines TTY/TDD 1-800-831-4488
Egyptair 1-800-334-6787
El Al Israel Airlines 1-800-223-6700
Emirates Air 1-800-777-3999
ERA Aviation 1-800-1-866-8394
Ethiopian Airlines 1-877-389-6753
EVA Airways 1-800-695-1188
Finnair 1-800-950-5000
Frontier Airlines 1-800-432-1359
Garuda Indonesia 1-800-342-7832
go! Operated by Mesa Airlines 1-888-435-9462
Great Lakes Airlines 1-800-554-5111
Gulf Air 1-800-553-2824
Hainan Airlines 1-877-916-8999
Hawaiian Airlines 1-800-367-5320
Iberia 1-800-772-4642
Icelandair 1-800-223-5500
Island Air 1-800-323-3345
Island Air TTY/TDD 1-800-554-4833
Japan Airlines 1-800-525-3663
JetBlue 1-800-538-2583
JetBlue TTY/TDD 1-800-336-5530
Kingfisher 1-866-435-9532
KLM 1-866-434-0321
Korean Air 1-800-438-5000
Kuwait Airways 1-800-458-9248
Lacsa Costa Rica 1-800-225-2272
LanChile Airlines 1-800-735-5526
LanPeru 1-800-735-5590
LOT-Polish Airlines 212-789-0970*
LTU International 1-800-1-888-0200
Lufthansa 1-800-645-3880
Malaysia Airlines 1-800-552-9264
Malev Hungarian 1-800-223-6884
Martinair Holland 1-800-627-8462
Midwest Express Airlines 1-800-452-2022
Olympic Airways 1-800-223-1226
Pacific Wings 1-888-575-4546
Pakistan International 1-800-221-2552
Peninsula Airways 1-800-448-4226
Philippine Airlines 1-800-435-9725
Philippine Airlines TTY/TDD 1-800-767-1833
Qantas Airways 1-800-227-4500
Royal Air Maroc 1-800-361-7508
SAS Scandinavian Airlines 1-800-221-2350
Saudi Arabian Airlines 1-800-472-8342
Singapore Airlines 1-800-742-3333
South African Airways 1-800-722-9675
Spanair 1-888-545-5757
Sunwing 1-800-668-4224
Surinam Airways 1-800-327-6864
SWISS 1-877-359-7947
TACA Airlines 1-800-535-8780
TAM - Transportes Aereos Regionais 1-888-235-9826
Thai Air 1-800-426-5204
Thomas Cook Canada (Operated by Jazz) 1-888-599-0789
Turkish Airlines 1-800-874-8875
United Airlines 1-800-241-6522
United Airlines TTY/TDD 1-800-323-0170
US Airways 1-800-428-4322
US Airways TTY/TDD 1-800-245-2966
Virgin America 1-877-359-8474
Virgin Atlantic 1-800-862-8621
West Jet 1-888-WESTJET (1-888-937-8538)
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You can also cancel your ticket by logging into your account using your email id and password under the My Bookings section on the home page. You can choose to cancel your entire booking or cancel any specific passenger in booking, if allowed, after you log in. Please review the cancellation penalty before you confirm to cancel the booking. The refund amount would reflect in the same account that was used to make the payment at the time of the booking.

Date Change may be permissible on your booking on payment of Airline Date Change Fee, Tripzumi Service Charges plus any fare difference that may exist between your original fare and the fare of the flight that you want to change to. The date change fees and Tripzumi Service Charges are printed on your E-Ticket.

Baggage Allowance on International Flights varies with the airline, sector/destination, the details are mentioned in your E-ticket copy.
It is mandatory to carry a government issued photo identification (ID) proof along with the E-Ticket copy. For international flights, your passport is the only valid photo ID proof that will be accepted.
We accept all Visa, MasterCard and American Express credit cards, as well as Net Banking payments.
For domestic flights, you will be issued your boarding pass at the time of check-in. For international flights, the boarding pass will be issued after producing your original passport along with a valid visa to the destination you are travelling to.
Travel Insurance is designed to pay for certain unexpected costs that may arise when you are travelling, such as emergency hospital/medical costs, trip cancellation, lost baggage and accidental death.
We only accept 1 credit card as payment per bookings.
No, we do not charge any transaction charges. You only pay for your fare.
Wheelchair request needs to be given at the time of booking or in advance to the date of travel. Most airlines offer it free of cost but a few carriers collect charges for same at the check-in counter. The wheelchair facility is available from the check-in counter at the time of departure till the exit of airport building upon arrival.
If payment has been deducted from your account/charged to your card we would automatically refund the full amount and same would reflect in your account/card statement within 7 working days.
There is no specific date, however it is advisable to book your travel in advance to avail the best fare and procure hotel reservations.
Yes you can book your flight tickets using your friend's card.
Tripzumi is known to give the cheapest deals on flight and hotel bookings, so, in case you find better rates anywhere else, do let us know, and we will see if we can still give you a better deal!
We take utmost care to store such sensitive data and used advanced encryption techniques to keep such details safe. As an additional safe guard, we do not save your CVV number, without which your card can not be used. Even when you return and choose to pay by using your stored card, you would need to enter your CVV number to authorize the card.
For domestic airlines, you need not reconfirm your flights. Some international airlines do require passengers to call and reconfirm their flights a certain number of days/hours prior to departure. In this case, if the airline does not receive reconfirmation from the passenger, the reservation may be cancelled.
You can use the 'Forgot Password' link to generate a new password, or you can continue to pay without registering and complete the booking.
No, you cannot make an international travel if your passport has expired. You can only travel on a valid passport along with validity of 6 month before the travel is completed.
An email will not be sent for changes that should not have a major impact on your travel.If an airline makes a substantial change to your itinerary regarding flight departure and/or arrival time changes or service changes, such as no longer providing service to your destination, a Customer Service representative will contact you by phone. An updated itinerary will be sent via e-mail.
CVV is an important security feature that reduces the risk of online fraud. This number never appears on sales receipts or billing statements and it is only found on the physical card itself.
If payment has been deducted from your account/charged to your card we would automatically refund the full amount and same would reflect in your account/card statement within 7 working days.
You can access on Mobile Internet on any handset which is WAP & GPRS enabled.

We are sensitive to the scenario that we would be dealing with data and information of a personal nature. By using www.tripzumi.com and providing your personal information, you consent to the terms of our online privacy policy and to our processing of such personal information for the purposes explained in this policy. By registering on the Website or by subscribing to a service and providing your contact details (telephone, email, mobile number, credit card details etc), you ("you" or the "User", as the context may necessitate) agree that this action on your behalf constitutes a consent, for the purposes of the telemarketing laws, to receive information about services from Tripzumi.You hereby consent to our contacting you pursuant to the business relationship established using the information you provide to us. We request you to read the terms of Terms of Use, and to use it to help you make informed decisions.

If you have any questions or concerns regarding this statement, you can contact us at +1-416-751-6000 between 10.00 am to 6.00 pm EST on weekdays or email us at cc@tripzumi.com

1. Privacy

Your privacy is very important to us. We follow systematic and stringent procedures to protect the security of the information / data stored on our Website. The information that you have shared on our Website is stored in secure server with encryption and can be accessed only for official purposes. Any of our employees who violate our privacy and/or security policies related to customer's data is subject to disciplinary action, including possible termination and civil and/or criminal prosecution.

2. Registration

On signing up on our Website, you are required to provide us with certain basic mandatory information inter-alia including your e-mail id, name, gender and a password. Once the registration process is completed, the said e-mail id and password can be used to access your account every time you visit our Website.

3. Information we collect and that you provide

We collect information that is either anonymous or personally identifiable. The anonymous information includes the pages you view on our Website, the search terms you enter into our search utility, your IP address and the operating system, browser software and internet service provider you use, in order to improve security, analyze trends and administer the Website.

The information we learn from customers helps us personalize and continually improve your shopping experience at our Website. Here are the types of information we gather:

  1. Information You Give Us:

    We receive and store any information you enter on our Website or give us in any other way, including but not limited to name, gender, email id, telephone number, mobile number, etc. You can choose not to provide certain information, but in such event you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you. Customers need to fill all the mandatory information for placing an order with us.

  2. Automatic Information:

    We receive and store certain types of information whenever you interact with us. For example, like many Websites, we use "cookies", and we obtain certain types of information when your Web browser accesses www.tripzumi.com or advertisements and other content served by or on behalf of Tripzumi on other websites.

  3. E-mail Communications:

    To help us make e-mails more useful and interesting, we often receive a confirmation when you open an e-mail from Landmark if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, you may please mail us at cc@tripzumi.com.

  4. SMS Communications:

    Subject to your confirmation, we may use your registered mobile number on the Website to send transaction related SMS to you irrespective of having DND services activated on your mobile.

  5. Information from Other Sources:

    We might also receive information about you from other sources and add it to our account information.

  6. Payment Information:

    We are not taking Credit/Debit card or Net banking details on our Website. On clicking the option Pay Now, you will be redirected to either Secure Payment Gateway or Bank Internet Banking website for completing the payment transaction. You will then be required to enter your relevant card details or net banking details on the page to complete the transaction.

4. Cookies

It is not a mandatory requirement to accept cookies for using your account, however, cookies can be used to ensure quick and improved use of the Website. Cookies are simple text files which will identify your computer to our server as a unique user when you visit certain pages on our Website. This will also save your time while you are using our Website since your computer will already be identified as a unique user on our server. We use cookies only to ensure your improved use of our services and not for obtaining or using any other personally identifiable information about you. Our cookies are free from virus and do not contain any personal details. You may configure your browser to prevent cookies from being set on your computer. If you reject cookies, you may still use the Website, but your ability to use some areas of the Website may be limited and you may not be able to use certain features of the Website.

5. Server Logs

In order to ensure easy and comfortable surfing on our Website, each time you visit our Website, the computer collects certain statistical information. These statistics are only used to provide us information in relation to the type of user using our Website by maintaining history of page requests and at no point they identify the personal details of the user. We may make use of this data to understand as to how our Website is being used.

6. Agents

Tripzumi may engage independent contractors, vendors and outside suppliers to provide certain services and products related to our Website. Access to any of your personal information by these Agents is limited to the information reasonably necessary in order for the Agents to perform their limited services for us. We also insist that these Agents protect your personal information in a manner consistent with this Privacy Policy and that the Agents shall not use or disclose your personal information for any purpose other than providing us with the products or services for which we have contracted.

7. Third-party Advertisers

The Website may contain links to other websites. The linked sites are not under our control and hence, we are not responsible for the content of any linked site, or any changes and updates to a linked site. We are providing these links to you only as a convenience, and the inclusion of any link does not entail endorsement by us of the site or any association with its operators or owners. No personal information about the user will be shared by us without authorization from the user apart from any permission provided by Tripzumi during the registration process. We also do not permit the third parties to collect personal information about you from our Website.

The user acknowledges that we do not have access to or control over cookies or other technologies that these third parties may use to collect information about your interests, and the information practices of these third parties are not covered by this Privacy Policy.

8. Traveler Profile

In order to improve the quality of the services provided by us, we may collect and combine all your personal information that you have voluntarily shared with us which forms your Traveler Profile, to provide you a more customized service. For this purpose, we may also collect information available from other websites or service providers.

9. Payment Information and Travel History

Upon registration on our Website, we will enable a user to reserve and/or purchase the travel services or use any other services provided by our Website, through our website.

In order to purchase travel and/or related services through our Website, you must provide us with certain personal information such as your card details or net banking details, as we require this information to process, fulfill and confirm your reservations and transactions and keep you informed of each transaction's status. We will choose to retain a history of your online transactions such as reservations, bookings and purchases of travel services and accommodation in your Traveler Profile. However, you may edit your Traveler Profile subject to the provisions of this policy.

10.Corporate Travel

On availing services on our website by you or someone acting on your behalf, if we are informed that the service availed is for a corporate travel or if the same indicates that the payment is being made through a corporate credit card with whom we have entered into an agreement, we will provide your corporation with the personal information necessary for the corporation to track your corporate travel purchased on our Website.

11. Other Travelers

If you are making a reservation for one or more travelers other than yourself using your Traveler Profile, you must confirm and represent that each of these other travelers have agreed, in advance, that you may disclose their Personal Information to us which we will retain in your Traveler Profile.

12. Display of customized advertisements

The data collected by our Agents and other ad networks on our Website enable us to serve you with advertisements of your interests. The advertisements you see on our Website are served by us or by our Agents/ service providers.

13. Links to Other Sites

Our Website may provide links to other sites on you clicking on one of the links provided on our Website. Once you click such links, we shall not be responsible for your use of any other websites. However, it is suggested to you by us that as a matter of caution you read the privacy policies on these sites before you visit them. We do not have any control over the functioning of such websites and any activity done by you on such third party websites will be your sole responsibility.

14. Usage by Children

We don't knowingly collect, provide or use personal information from our Website for children under age of 18. You can visit this Website without revealing any personal information about yourself. However, some pages on this Website may require registration/Login to access. If you choose not to provide the information, you may still access the other pages of this Website. To access certain services or offerings you may be requested for personal information to enable us to contact you from time to time by either email, mobile, postal mail or other means; to provide you with the information about the services offered by us, special deals and promotions that may possibly be of interest to you; to measure consumer interest in our services; to customize the user experience; enforce the legal terms or any subscriber agreement which govern your subscription for services; perform market research; offer you extension of services; or to detect and protect against error, fraud and other criminal activity. While providing such information you accept that we may use personal information about you to improve the Website, review the usage of the Website, the content and design of the Website, and improve our promotional efforts and the services. To the extent that you do provide us with personal information and should you need to update or correct that Information, you may send updates and corrections about your personal information to cc@tripzumi.com and we will make all reasonable efforts to incorporate the changes in your personal information. You may opt-out of use of your information as set forth by contacting us at cc@tripzumi.com.

Tripzumi at its discretion may update this policy and will notify you about significant changes by placing a prominent notice on our Website.

15. Security

We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through our Website, we collect your personal details on a secured server. The data is transferred between Bank and gateways in an encrypted manner. The payment details are entered on the Payment Gateway's or Bank's secured web page. The data is transferred between Bank and gateways in an encrypted manner, over a secured SSL channel with 128-bit encryption. The data is transferred between Bank and gateways in an encrypted manner.

Though we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details. You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us. In other words, except on the Payment Gateways page of your respective bank, you are requested not to submit otherwise / send to the website/ e-mail ids provided therein or to any other ids, your debit or credit card or any other banking details. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer.

16. On-line Surveys and Contests

We may conduct online surveys and contests from time to time to obtain your feedback on our services. Your participation in these surveys is optional and can be made on an anonymous basis, unless the same is mandatory. Being part of such surveys and contests may also offer you the chance to win a variety of travel related prizes. In certain cases, you may be required to share certain personal information with us for participating in these surveys and contests and the same is at your option.

17. Disclosure of Personal Information

Except as set forth below, we will not disclose any of your personal information available on our Website. Any personal information that we have of you with us will be kept strictly confidential and will be held with the utmost care and will not be used in ways that you have not specifically consented to.

However, we may disclose your personal information in the event we believe in good faith that we are required to do so in order to comply with any applicable statute, regulation, rule or law, a subpoena, a search warrant, a court or regulatory order, or other valid legal process.

Safety and Security Tips
  1. Protect your passwords:

    Keep your passwords private. Anybody who knows your password can access your account.

    When creating a valid password, use letters, numbers and symbols and it should be 5-12 characters with a combination of Upper case characters, numbers and special characters. Avoid using dictionary words, your name, e-mail address, or other personal information that can be easily obtained. Frequent change of your password also ensures better protection to your account.

    Avoid using the same password for multiple online accounts.

    If you are logging in from a public computer or terminal, always log out when you complete an online session instead of closing the page.

  2. Ensure your Personal Computer is protected:

    Fraudsters may send genuine-looking emails that contain viruses. These viruses install a malicious code on your Computer without your knowledge and extract your confidential information that you use to access your online profile / account etc.

  3. Tips to bear in mind:

    Keep your computer updated with latest anti-virus / anti-spyware software.

    Install a personal firewall on your computer to protect your account.

    Do not click on links or open attachments in unknown or unsolicited (spam) emails.

18. Terms of Use, Notices, and Revisions

If you choose to visit this Website, your visit and any dispute over privacy is subject to this Notice and our Terms of Use, including limitations on damages, resolution of disputes, and application of the laws of Canada.

If you have any concern about privacy at our Website, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Policy and the Terms of Use will also change; but you should check our Website frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.

Thank you for using Tripzumi!

Aeromexico Lan Chili Air Canada
Air China TAM Brazilizn Airlines Avianca
Cathay Pacific Aerosvit Ethiopian Airways
Alitalia Asiana Airlines Egypt Air
Caribbean Airlines Czech Airways Icelandair
Eva Air Qatar Airways Gulf Air
Air France Delta China Eastern Airlines
Emirates Etihad Airways Air India
United Airlines Jet Airways Austrian
Malaysia Airlines Westjet Egyptair
Turkish Airlines KLM Kuwait Airways
Srilankan Airlines British Airways Air New Zealand
Lufthansa Qantas Airways Finnair

Seat Sale to Kingston

Christmas seat sale

TripZumi offers exclusive Christmas seat sale to Kingston, Jamaica. For your travel during Christmas call +1-844 255 8747 for exclusive deals.

10% off on Air Canada domestic

Use offer code TRIPZUMIAC at checkout to get surprising discounts on Air Canada domestic flights. Check with the customer care for further information.

$50 off to Kingston

Use offer code TRIPZUMIKI at checkout to get surprising discounts on Kingston domestic flights. Check with the customer care for further information.

Business class to India


TripZumi offers special business class promo fares to India via Europe, in association with Qatar Airways.

Fares starting from $2550.

Booking period: 12 Nov 2015 – 30 Nov 2015

Outbound Travel period: 12 Nov 2015 - 10 Dec 2015 & 10 Jan 2016 - 31 Mar 2016

Call +1-844 255 8747 for more details and booking.

Business class to Australia


TripZumi offers special business class promo fares to Australia via Europe, in association with Qatar Airways.

Fares starting from $3300.

Booking period: 12 Nov 2015 – 30 Nov 2015

Outbound Travel period: 12 Nov 2015 - 10 Dec 2015 & 10 Jan 2016 - 31 Mar 2016

Call +1-844 255 8747 for more details and booking.

Business class to Qatar


TripZumi offers special business class promo fares to Qatar via Europe, in association with Qatar Airways.

Fares starting from $4300.

Booking period: 12 Nov 2015 – 30 Nov 2015

Outbound Travel period: 12 Nov 2015 - 10 Dec 2015 & 10 Jan 2016 - 31 Mar 2016

Call +1-844 255 8747 for more details and booking.

Address

792, Kennedy Road, Suite 204,
Toronto, Ontario, M1K 2C8
Canada

Email

cc@tripzumi.com

Phone

+1-416-751-6000

Address

792, Kennedy Road, Suite 204,
Toronto, Ontario, M1K 2C8
Canada

Email

cc@tripzumi.com

Phone

+1-416-751-6000

Address

792, Kennedy Road, Suite 204,
Toronto, Ontario, M1K 2C8
Canada

Email

cc@tripzumi.com

Phone

+1-416-751-6000